Your privacy is our priority. Find out exactly how mm99 collects, uses, and protects your personal information as a member of our platform.
Mm99 ("our", "Platform") is fully committed to protecting the privacy of every member and user who accesses our official website at mm99.gd as well as the mm99 mobile app. This Privacy Policy explains in detail the types of information we collect, the purposes for which it is used, how we protect it, and your rights regarding that personal data.
We handle personal data with full responsibility and comply with all applicable data protection requirements. Every aspect of data management at mm99 is designed to ensure your information is used only for legitimate purposes clearly stated in this document.
This policy applies to all mm99 platform users, including visitors without an account, registered members, and former members whose accounts have been closed. Please read this document carefully before registering or using any of our services.
Mm99 does not sell, rent, or transfer your personal data to third parties for marketing purposes without your explicit consent. Your privacy is not a commodity — it is our responsibility.
We collect various types of information depending on how you interact with the mm99 platform. Below is an overview of the data categories we store:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identity card / passport number | Registration form, KYC process |
| Contact Information | Email address, phone number | Account registration, profile updates |
| Financial Information | Bank name, account number (partial only), transaction records | Deposit and withdrawal process |
| Technical Data | IP address, device type, browser version, operating system | Server logs, cookies, automated analytics |
| Activity Data | Wagering records, game history, game preferences | Direct platform use |
| Communication Data | Live chat conversation logs, support tickets, emails | Interactions with the support team |
We only collect information that is strictly necessary for platform operations, legal compliance, and improving user experience. No sensitive data such as passwords is stored in plain text — everything is encrypted using industry standards.
For the KYC (Know Your Customer) process, we require a copy of a valid identity document. This document is stored securely and accessible only by authorised personnel for account verification and regulatory compliance purposes.
Every piece of information we collect is used for clearly defined and legitimate purposes. The following are the primary purposes for which your personal data is used on the mm99 platform:
We do not use your data for any purpose not stated in this policy without obtaining your consent first. Every data processing activity has a solid legal basis — whether consent, contractual necessity, legal obligation, or our legitimate interests as platform operator.
Mm99 does not share your personal data with external parties except in the following clearly stated circumstances:
All third parties that receive data from mm99 are bound by strict data protection agreements. They are only permitted to use the information for agreed purposes, and we ensure that an equivalent level of protection is applied by all our partners.
We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure.
While we take all reasonable steps to protect your data, no system is 100% secure. You also play an important role in keeping your account safe — never share your password and always log out from shared devices.
The mm99 platform uses cookies and similar tracking technologies to enhance user experience, secure login sessions, and analyse platform usage patterns.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. Continued use of the mm99 platform after a cookie notice is displayed is considered consent to our use of cookies.
As an mm99 member, you have certain rights regarding your personal data, which we fully respect:
To exercise any of these rights, you may contact the mm99 customer support team via live chat within the platform. We will process your request within a reasonable timeframe, typically within 14 business days, depending on the complexity of the request.
Please note that the right to data deletion may be limited by mandatory record-keeping requirements related to financial regulations, AML, and regulatory compliance that are binding on us. We will inform you if any such restriction applies.
Mm99 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable laws and regulations.
Once the retention period expires and there is no legal requirement to keep the data, your information will be securely deleted or anonymised so it can no longer be linked to your identity.
Mm99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
In the event of significant changes — particularly those that directly affect how we use your personal data — we will notify you via:
Continued use of the mm99 platform after any Privacy Policy changes take effect constitutes full acceptance of the latest version. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the mm99 support team is available to assist you at any time.
You can reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days. For cases involving data rights or formal complaints, we aim to resolve them within 14 business days from the date of receipt.
Your trust is the foundation of our relationship. mm99 does not compromise on data protection — every privacy enquiry is taken seriously and handled with full priority by our trained team.
Six core pillars that ensure your personal data is always protected on the mm99 platform.
All your personal data and financial information is protected with 128-bit SSL encryption whenever it is transmitted between your device and our servers.
Our identity verification process is designed to protect you, not burden you. KYC documents are stored with full encryption and accessed only by authorised personnel.
Mm99 has never and will never sell your personal data to advertisers or third-party data brokers. Your information remains strictly within the platform's operational environment.
Two-factor authentication is available for all mm99 accounts, adding an extra layer of security to ensure only you can access your account.
Mm99's security systems are regularly tested by independent parties through penetration testing and comprehensive audits to ensure there are no exploitable vulnerabilities.
You have full control over your data — from the right to access all the way to deletion. Every request is handled transparently and within the stipulated timeframe.
Your personal data is fully protected. Register an mm99 account today and enjoy a safe, fair, and transparent online casino experience for Malaysian players.